Shipping policy

At Kishmish, we’re happy to deliver your orders directly to your doorstep across the UAE. We currently offer free delivery on all orders within the United Arab Emirates.

Order processing time
Orders are processed and prepared for dispatch within 1–2 business days, excluding Fridays and public holidays. Once your order has been dispatched, you may receive a confirmation message with delivery details.

Shipping within the UAE
We deliver orders across the United Arab Emirates using trusted delivery partners to ensure safe and timely service.

Estimated delivery time
For major cities such as Dubai, Abu Dhabi, Sharjah, and surrounding areas, delivery typically takes 2–4 business days after dispatch. For remote or outlying areas, delivery may take 4–6 business days.

Shipping charges
Delivery is completely free across the UAE.

Order tracking
Once your order has been shipped, tracking details may be shared with you so you can monitor the delivery status of your parcel.

Delivery address accuracy
Please ensure that all delivery details provided at checkout are accurate and complete. Kishmish is not responsible for delays or failed deliveries caused by incorrect or incomplete address information. If an order is returned due to an incorrect address, a redelivery fee may apply.

Delivery issues or delays
If you do not receive your order within the estimated delivery timeframe, please contact us at support@kishmish.shop with your order number. Our support team will coordinate with the delivery partner to assist you promptly.